Chris Richmond

Privately Held; Information Technology and Services industry

May 2004 – November 2005 (1 year 7 months)

High Volume Contingency Recruiter: Provided I.T. consulting services (project management, staffing procurement) and HR Process support to existing clients, including BMO, Enbridge, TTC, CapGemini.

Continuous Improvement Projects:

Assisted team in reviewing the hiring processes:

1) Adjusted sourcing to include Web directories, RSS/Blogs, brokering cooperative partnerships with other agencies, P2P candidate referrals, and proactive research.

2) Creation of candidate "sizzle sheets" to sell to the specific hiring manager.

3) Improved Followup Procedures: New hires transitioned to avoid “decision remorse” and to maintain an open relationship to ensure career satisfaction.

Business development:
* Established and maintained relationships with new and existing clients, created sales collateral.
* Researched prospective clients, acquired and responded to Requests for Proposals (RFP).

Information Technology and Services industry

February 1998 – May 2004 (6 years 4 months)

Responsible for web marketing development and deployment required for the portfolio of company clients: Identify Marketing process improvements, configuration and enhancements to existing sales workflow, software upgrade, and customization of new HTML interfaces.

Thorough knowledge of the systems development life cycle to achieve Business Goals, with specific focus on preparation of specification and requirements documents.

Strong experience in developing and integrating database-driven, 3-tier web applications. Solid working knowledge and experience in Microsoft SQL, VB, HTML, ASP integration.

• Communicated with all levels of business owners, worked independently with minimum supervision.
• Translated business requirements to functional specifications and billing time estimates.
• Well organized and excellent at solving problems logically and creatively.

Sample of projects:

- NDA for HR Client – Launch of subscription service website: Job-Searching IT employees get access to other workers’ IT infrastructure details and can customize a technology specific job application.

- Langaid.com – Launch of medical translation assistance website. I wrote the whitepaper on large scale
software implementations, and the project justification. (Offline)

- RCHEmerg.com – Scheduling and Calendar Application for three Vancouver Hospitals’ Emergency Depts.


Network Lead, PRO-CAD (2D and 3D Software), Calgary, AB (2 years)

Led and Coordinated Team for Web development and Online marketing initiatives:
- Used Google Adwords and other PPC tools, wrote ads, and split tested to drive business lead building.
- Wrote email and web copy.

Successful Projects:
1) Designed, wrote and implemented CRM Solution. Migrated data from Maximizer to MS Access 2000 with custom Outlook front-end and ASP reporting tools. Tight integration with MS Office means Sales, Accounting, Shipping, Tech Support and Administration all communicated more effectively.

Public Company; 10,001+ employees; Human Resources industry

April 2000 – January 2001 (10 months)

Helped Kelly Team by hiring for Toronto clients such as the Ontario Government, IBM (including Call Centre), Royal Bank, Nortel, and Toshiba.

· Responsible for general duties of busy HR department: Prepared offer packages, coordinated reference checks, and maintained all candidate files in HRIS to meet ISO 9000 requirements.

· Screened incoming resumes (web, email, fax, candidate database) and telephone calls.

· Identified potential candidates, then interviewed using behavioural interviewing techniques.

· Quickly learned Proprietary Kelly HRIS system.

RESULTS:
· As the Lead IT Recruiter for Eastern GTA, allowed Kelly Staff to focus on core competency of Industrial and Office temp staffing, while increasing Kelly's market share in IT staffing.
· Created unique hiring program for IBM call centre contractors to transition to permanent Toshiba opportunities. Very Successful, grossing nearly 1 million dollars in the first year.